Shipping Policy

We mostly ship to addresses with in the USA, but it is possible to ship to virtually any address in the world.  Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Most of our products are shipped via LTL freight companies and shipping date estimates will be given when we are close to shipping your products. 

These pieces come shipped in a large protective crate. We can provide a Lift-Gate Truck for additional charge if you do not have a forklift or loading dock onsite. The Lift-Gate Truck will drop off the crate next to where he can park, this is usually in your driveway.

In extremely rare cases some address located in dense downtown urban areas or tight access areas such as Manhattan New York or tight condo complexes, it is not possible for a standard large delivery semi to deliver the crate to your address.  When this happens we will ship your crate to the nearest shipping terminal.  Once its at the shipping terminal it will be up to you to pickup.  If you are worried about this happening please call and we can double check your address and give you shipping options. 

You will need someone onsite to accept the shipment.  All shipping locations must be able to be access with large trucks, In the case that we cannot access your location we will ship to closest LTL freight terminal for you to pick up.

We will not install products, or unpack crates or remove packing materials from your location. LTL freight company will drop in your driveway and you will have to unpack and install.

If you have any questions about shipping your products please feel free to call and we will be happy to discuss your project and shipping options.